Vista + Hardware Upgrade + DRM = No Dice
This weekend I decided to try using the Zune Marketplace as I had some extra Microsoft points lying around. I initially budgeted 10 minutes to this task but apparently I was foolhardy to think it would be that easy.
After trying to sign in to the Zune marketplace with my Passport Windows Live ID, I receive the helpful message along the lines of ‘Error 87, Please try again later’.
To make a long story short, the next day and 3 hours of phone support later, my own investigations on google (while waiting on hold) led me to the fact that upgrading my hardware would disable DRM on Vista, and all of Microsoft’s instructions for resetting the software were a dead end. Finally I found a helpful blog entry which pointed to a tool that the Napster online music store provides to reset the DRM.
So 36 hours after first trying to purchase and download a song I finally was successful. But seriously, is it really necessary to disable DRM and make me go through all this pain merely because of a CPU upgrade?
If someone reaches this article after searching with regards to this problem here is the link to the blog entry that finally solved it for me:
